| ● About Capital bus |
| 1. Company introduction |
| Founded: July 1, 1976 |
| Person in charge: Chairman Lee Po-wen |
| Main business: urban public bus transport, highway passenger transport, national freeway transport |
Regions of operation: Taipei, Keelung City, Ilan County and Taichung City
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| Overview of operations: |
Item |
Overview |
Routes |
Taipei, joint operation of 40 bus routes
Taipei County and urban areas, 7 bus routesIlan County, 4 bus routes
Regional highways, 1 routes
National freeways, 4 routes |
Number of vehicles |
600 |
Employees |
1000 |
Stations |
Sanchung, Erzhong, Sinjhuang No. 1, Sinjhuang No. 2, Sanxia No. 1, Neihu, Dongyuan, Shilin, Nangang, Trade and Commerce, Xizhi No. 1, Xizhi No. 2,Shuangxi, Shezi, Keelung, Luodong, Ankeng |
Vehicle maintenance stations |
Sanchung Maintenance Station, Sanchung Inspection and Maintenance Office, Erzhong Inspection and Maintenance Office, Sinjhuang No. 1 Inspection and Maintenance Office, Sinjhuang No. 2 Inspection and Maintenance Office, Neihu Inspection and Maintenance Office, Shilin Inspection and Maintenance Office, Xizhi Inspection and Maintenance Office |
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| 2.Characteristics of corporate culture |
| (1) Implementation of humane management to establish a "people-oriented" business philosophy. |
(2) Training under "customer first" concept. |
The drivers’ customers are the passengers
The mechanic's customers are the drivers
The customer is in charge of cadres drivers, mechanics
The public are our customers! |
(3) To create a good working environment, reasonable pay and benefits for our staff. |
(4) To provide the cleanest and safest vehicles as well as courteous service. |
| (5) Youthful management team to continue to carry out our duty to the community through better interaction |
with passengers. |
| (6) "Traffic safety", "quality service" and "performance" combined as part of a virtuous cycle that the |
company has created as the foundation for sustainable development. |
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| 3.First in the nation to win the international ISO9001 quality certification for service in passenger transport. |
| In June 1998, system-wide the company passed the British SGS ISO 9001: 1994 version international quality authentication, and in March 2001, we again passed the latest version of the ISO 9001:2000 authentication, making the entire operating system of the company consistent in terms of what it says, writes and does under the management of a review system, substantially improving our operational performance and service. |
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| 4. Top ranking in the Taipei urban bus service industry |
| Since 2000, under the sponsorship of the Taipei City Government's Department of Transportation, Capital Bus has taken the lead in the "Evaluation Indicators of the Taipei Joint Operated Bus Services" 21 times in a row. |
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